Process Performance that Pushes the Boundaries of Actionable Analytics
Inphinity Flow – a pioneering, revolutionary Qlik™ Native extension.
Process Performance – Process Efficiency – Process Quality
Visualise, Measure and Optimise Your Processes in Qlik Sense™
What makes Inphinity Flow Unique...
Inphinity Flow Process Performance Management in Qlik Sense™
Context
Processes are everywhere in an organization and are key to unlocking intelligent decision making. Inphinity Flow facilitates visualization, exploration and comprehension of all processes in Qlik Sense™.
No more siloed data analysis!
Understanding
Understanding processes within a company is a crucial part of data literacy. It enables employees to connect the data with activities and understand the real impact of their data-driven decisions.
No more expensive and complex tools!
Actionable
Empower employees and increase their value by enabling them to take actions where the data is, creating an environment where all actions have context.
No more write-back without a workflow!
Key areas and use cases of Inphinity Flow
Discover and understand your process
As Deming (https://deming.org/deming-the-man/), said, “If you can’t describe what you are doing as a process, you don’t know what you’re doing.” The first stage in Inphinity Flow is to bring all your data in and identify and visualize your key processes.
Measure process efficiency and alert
Your journey of discovery starts here. Once you have mapped your process, you can start to understand the efficiency through measurement. Design your process KPIs to understand process volumetric and flow. Variation and opportunity for improvement across people, process and system will become visible. You can even set alerts for when the process moves outside standardized control values.
Identify variation and opportunities for process change
As Jack Welch said, “An organization’s ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage.” Inphinity Flow gives you the power to quickly identify process intelligence that can be generated into action for improvement. What bits of the process are the least efficient? What people within the process operate with the greatest efficiency? We have this covered.
Provide context across people, process and system
Context is king. Combining Inphinity Flow and Forms provides a unique opportunity to transform traditional process evaluation and move to process intelligence. We believe in giving you the opportunity to engage with analytics and provide professional context to your data. Colleagues across the organization can engage with the Flow tool and add professional context such as data, text and documents to any area. Removing spreadsheets; discussion, ideas and opportunities can be collaborated through workflows and approvals in a simple and powerful way.
Model and optimize your process change
Monitoring and acting on the process ‘as is’ provides some great opportunities for improvement. But what about looking ahead more and modelling process changes with Flow and Forms. A unique opportunity exists to look at the current state and then model the process efficiency, costs and effectiveness of a future state. What if 10% of your people reduced their time spent processing claims? Adding quantity, quality and costs is made easy through combining our powerful technology combination.
Improved governance of actions and overall assurance
Having visibility and control over your processes provides a fundamental shift in organizational assurance. Excellence does not happen by chance. A scalpel sharp governance through Flow and Forms provides an opportunity to push the boundaries of excellence.
Industry areas
Track the journey of patients through the healthcare system and identify blockers and opportunities for greater efficiency and better patient care.
Înțelegeți timpul de convorbire, post-procesarea (wrap), pauzele de odihnă și multe altele în funcție de tipul de apel, departament și până la fiecare agent în parte.
Understand and optimize your procurement processes across your organization, product, suppliers, departments, teams, and people for; need, vendor selection; purchase requisition; purchase order; invoice; and payment.
Get the right quantity and quality of materials (or services) to the right place at the right time, for the right client, and at the right price. No matter what kind of business you are in, if you have a supply chain then it’s vital that you have a system of logistics management processes to guide how that chain runs. Without set, trackable methods for ordering and managing stock, fulfilling customer orders, inspecting your facilities, and so on, you’re leaving the success of your business up to random human error.
Visualize processes and seek to optimize and provide improved SLA compliance. Optimize and track employee lifecycles; attracting, selecting, training, etc.
Create a customer journey map, a visual story of your customers’ interactions with your brand or service, and optimize the satisfaction and outcomes delivered. Walk in the shoes of your customers!
Map the complaints journey from; receive and classify; acknowledge; investigate; action and resolution; response; follow up; and lessons learned.
Visualize and map your health and safety processes, ensuring compliance, efficiency and learning is optimized.
Unlocking opportunity
Processes are often ‘locked’ in a blizzard of source systems and informal practice. Inphinity Flow releases the untapped opportunity to visualize, measure, streamline, and improve business outcomes.
SIMPLE and FAST, process workflows can be created. Allowing you to collaborate issues, ideas and improvement opportunities across people, process and systems. Enhancing your ability to make informed decisions quickly to benefit all business outcomes.
An organisation’s ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage.
Organizational excellence
A journey of discovery, Inphinity Flow provides the intelligence to optimize your organizational processes and move you towards organizational excellence. Applicable across any industry, through billing, procurement, operations, and accounting.
Inphinity Flow supports a seamless governance and user experience ensuring that collaborating across controls and people has never been easier..
Inphinity makes it all simple through it’s Qlik™ native and secure approach.
Explore the capabilities of Inphinity Flow
MODEL
Model and optimize process change
DISCOVER
Discover and understand your processes
IMPROVE
Improved governance of actions and overall assurance
IDENTIFY
Identify variation and opportunities for process change
PROVISION
Provide context in Forms across people, process and system
MEASURE
Measure and alert on process efficiency
For a brief demonstration, please watch the video below!
For information about Qlik™, please visit this site: qlik.com.
For specific and specialized solutions from QQinfo, please visit this page: QQsolutions.
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