Using KPIs and Benchmarking to improve performance

Benchmarking is an established method used in management for many decades, but sometimes it is quite difficult to find good benchmarks.Here’s why, and what the new role of benchmarking should be in performance improvement. Back in the 1980’s and early 1990’s, benchmarking was quite the range. Xerox is atributed with founding the notion, which forRead more “Using KPIs and Benchmarking to improve performance”

Read More »